Rental villa Villa De Class

Terms of Service for Accommodation Booking

Article 1 (Applicability)

1. These Terms of Service (hereinafter referred to as "these Terms") apply to all actions performed by users when using the online room reservation service (hereinafter referred to as the "Booking Service") managed and operated by our company. Users shall agree to these Terms before using the Booking Service.

2. Any guidelines or notices posted by us on the Booking Service shall form an integral part of these Terms.

3. By using the Booking Service, the user is deemed to have agreed to these Terms.

4. For matters not specified in these Terms, the general "Member Services Terms of Use" shall apply. In the event of any conflict between these Terms and the Member Services Terms of Use, these Terms shall prevail.

Article 2 (Definition of Booking Service and Formation of Contract)

1. The "Booking Service" refers to an online service that enables users to reserve accommodation rooms registered by us in advance.

2. When a user applies for a room reservation online, an Accommodation Contract is established between us and the user at the moment a "Reservation Number" is issued by our system and displayed on the screen. Even if the Reservation Number is not displayed due to communication failures or system errors, the contract is established as long as the user can confirm the reservation using our "Inquiry / Change / Cancel" function.

3. In such cases, we will send a "Reservation Confirmation Email" containing the Reservation Number to the user's registered email address. Failure to receive this email due to incorrect address input or technical issues shall not affect the validity of the contract.

4. Once an Accommodation Contract is established, the user agrees to fulfill all liabilities, including payment of cancellation fees as specified by us.

Article 3 (Accommodation Fees)

1. Room availability and rate information provided on our site may differ from other media. Accommodation fees include consumption tax. Service charges and other local taxes (such as bath or hotel tax) may or may not be included depending on the plan.

2. Accommodation fees are subject to change. Revised rates apply only to reservations confirmed after the change.

3. If fees are revised after a reservation is confirmed and the user subsequently modifies the booking, the revised rates shall apply. However, if the modification consists solely of reducing the number of nights or rooms, original rates shall apply.

Article 4 (Changes, Cancellations, and No-Shows)

1. To cancel a reservation, users must process the request via the "Reservation Inquiry Screen". If confirmation is impossible due to a lost reservation number or missing confirmation email, users must request a resend via the "Resend Confirmation Email Screen" and proceed with cancellation immediately upon receipt.

2. Cancellations are finalized under the following conditions:

   • Online: When "Reservation Cancelled" is displayed on the screen.

   • Direct Contact: When we confirm acceptance of the cancellation to the user.

   • Other Methods: When cancellation confirmation is sent via designated procedures.

3. If a user cannot stay on the scheduled date, they must notify us immediately. Applicable cancellation fees must be paid by the specified deadline and method.

4. Unannounced non-arrival on the check-in date is treated as a no-show (unauthorized cancellation). We reserve the right to suspend the user's account and take legal action.

5. To change a reservation, users must contact us directly. Changes are finalized upon our acceptance notice.

6. We reserve the right to cancel any reservation if it violates laws or is deemed reasonably inappropriate.

Article 5 (User Compliance and Prohibitions)

1. Users shall not reproduce, transmit, or share information obtained through the Booking Service for non-personal use without prior written consent.

2. For plans requiring a deposit, payment must be made by the specified deadline. Failure to pay does not automatically cancel the booking. If reminders go unanswered, we reserve the right to treat the booking as an unauthorized cancellation.

3. Users are strictly prohibited from engaging in the following:

   • Impersonating third parties or submitting false information.

   • Transmitting computer viruses, spam, or harmful programs.

   • Infringing upon intellectual property or defaming others.

   • Non-payment of deposits, cancellation fees, or room charges.

   • Making impossible duplicate bookings for multiple properties on identical dates.

   • Reselling reservations or booking for unauthorized commercial purposes.

4. Minors must obtain consent from a legal guardian before booking.

Article 6 (Violations) If a user breaches these rules, we reserve the right to terminate the stay, cancel the contract, suspend service access, and claim damages.

Article 7 (Temporary Service Suspension) We may temporarily suspend the Booking Service without prior notice for system maintenance, emergency operations, or natural disasters.

Supplementary Provisions Enacted: March 26, 2018

Privacy Policy Your personal information (name, address, phone number, etc.) is collected and used strictly for:

1. User authentication and member service provision.

2. Execution of accommodation bookings and related customer support.

3. Sharing booking information necessary for your stay.

4. Delivering news, promotional offers, and service updates (with consent).

Personal data will not be shared with third parties without consent, except when required by law or delegated to trusted service partners under strict confidentiality.

House Rules (Strict Compliance Required — Please share with all group members)

1. Initial Inspection: Please check all facilities and amenities upon entry. Report any pre-existing damages immediately. Unreported issues discovered during post-checkout room inspections will be billed to your account.

2. Reset Furniture: Return all equipment, furniture, and utensils to their original locations before checking out.

3. Towels: Place all used towels inside the designated laundry basket.

4. Trash: Place all garbage into trash bags and dispose of them in the outdoor trash bins.

5. Kitchen Ware: Wash all used dishes and utensils and leave them in the sink.

6. Damages & Repairs: Report any broken or soiled items immediately. Unreported damage incurs actual repair costs plus a 3,300 yen procurement fee. Excessive odor or damage requiring deep restoration incurs repair costs plus a 10,000 yen labor fee.

7. No Removal: Property items must not be taken outside the building under any circumstances.

8. Door Lock & Electronic Key: Lock the entrance and return the electronic key to the outdoor key box upon checkout. Lost keys incur a 15,000 yen (excl. tax) replacement fee plus dispatch costs (15,000 yen+).

9. Bicycles: Drunk riding is strictly illegal. Abandoned bicycles on public streets (especially near stations) will be impounded by authorities. Ride safely at your own risk.

10. Smoking Policy: Strict non-smoking indoors and in front of the building. Smoking is permitted only on the balcony.

11. Hair Dyeing: Strictly prohibited inside the premises.

12. Quiet Hours (Rooftop & 3F Balcony): Please keep quiet on the rooftop and balcony after 8:00 PM (20:00). Noise complaints resulting in police visits will lead to immediate eviction without refund, plus a 30,000 yen neighborhood penalty fee. Open flames are strictly prohibited on the rooftop.

13. Indoor Gatherings: Indoor talking/parties are allowed 24 hours a day, provided all windows remain strictly closed. Windows are soundproof double-glazed glass.

14. Dishwasher Usage: Remove heavy food scraps and grease before loading. Use only dishwasher-specific detergent.

15. Security Camera: Pursuant to government regulations for unattended lodging, a security camera is installed in the 1F living room. Do not touch, move, or cover it.

16. Furniture Rules: Do NOT stand on tables or chairs (especially on the rooftop). Repairs for broken furniture will be billed in full.

17. Bedrooms: Eating and drinking inside bedrooms is strictly prohibited.

18. Key Box Code: Do NOT change the outdoor key box passcode. Unauthorized code changes carry a 100,000 yen penalty fine.

19. Late Checkout: Unannounced late checkouts incur a charge of 3,000 yen per 30 minutes.

20. Jurisdiction: Any legal disputes arising from this agreement shall be submitted exclusively to the Takamatsu Summary Court or Takamatsu District Court.